Online Advice

NSPCC Virtual Reality safety advice

With more parents more likely to buy their children VR headsets, we've developed a guide for parents to support families buying Virtual Reality (VR) headsets. Click here.

Fortnite Battle Royale - What parents need to know

Games expert Andy Robertson gives a detailed outline of the game and offers great tips for parents to keep children safe while playing. Click here.

Hillingdon Resources Guide for organisations providing support to the victims and survivors of Domestic Abuse and other forms of violence and abuse.

Resources Guide

Online Safety for 11-18s (CEOP)

CEOP has created a new website for teenagers called 'The internet, relationships & you' and offers advice on socialising online, online safety, getting support and sexual content online. CEOP is a part of the National Crime Agency.

The website can be found here.

11-18s website toolkit - The internet, relationships and you

Click here.

The new 11-18s website offers information and guidance which is appropriate and relevant to the experiences of young people aged 11-18.

The website offers advice articles and signposts clear ways young people can access help and support across 7 key categories:

1. Relationships
2. Socialising online
3. Nudes
4. Sex and sexual content online
5. Sexual abuse
6. Support
7. Online safety 


Brilliant Parents

Brilliant Parents offers community based support for parents across Hillingdon. Parent Champions are volunteer parents who understand local, cultural needs and are trained to offer support and guidance. 

Please see the attached flyer from the Head of Service Youth Justice, AXIS and Adolescent Development Services for more information and contact details.  
Brilliant Parents Flyer Coronavirus (COVID-19): keeping children safe from abuse and harm

Advice for parents and carers about the main risks children may be particularly vulnerable to at this time and information about available help and support. Click here.

Updated government guidance for keeping children safe online

The government have updated their guidance for parents and carers to keep children safe online. The measures announced over recent weeks to tackle coronavirus (COVID-19), although essential, have disrupted people’s day-to-day lives.

As a result of these necessary measures, almost all of us are likely to be spending more time online, including children. This guidance contains resources for parents and carers to help keep their children safe online.


As we start to come out of lockdown measures people will be moving around more, for anyone with a mobile phone device. Download the HOLLIE Guard APP for them.

If they are walking home late or alone, they can switch on the HOLLIE Guard APP, and families on monitor their journey. 

If your young person feels threatened, lost or unsafe they can shake their phone, which will set off a high pitched alarm from the phone and also message anyone set up to receive alert's as a guardian.

This is not just suggested for pupils but for anyone who may find this app useful.

For further information please see the website or in your App store.

Stronger Families Flyer

Stronger Families Flyer

Support for LGBTQI+ Young People

Click here.

Supporting your child - Self-harm and Suicide

Supporting your Child

Young Person's Guide to Keeping Children Safe

Keeping Children Safe

Mental Health

Supporting children and young people’s mental health.  

Please click here for information and advice from NSPCC.

Bullying and cyberbullying

Bullying and cyberbullying can happen to any child. Please click here for advice from NSPCC to help keep children safe from bullying, wherever it happens.


Please click here for information and advice from Childline.


Please click here for a range of information about keeping yourself or a child safe online and click here to make a report. 

Safeguarding your child online

Please find some useful links to help safeguard your child during the school closure:

  • Online safety tips for children

  • Thinkuknow provides advice from the National Crime Agency (NCA) on staying safe online

  • Parent info is a collaboration between Parentzone and the NCA providing support and guidance for parents from leading experts and organisations

  • Childnet offers a toolkit to support parents and carers of children of any age to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support

  • Internet matters provides age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world

  • London Grid for Learning has support for parents and carers to keep their children safe online, including tips to keep primary aged children safe online

  • Net-aware has support for parents and carers from the NSPCC, including a guide to social networks, apps and games

  • Let’s Talk About It has advice for parents and carers to keep children safe from online radicalisation

  • UK Safer Internet Centre has tips, advice, guides and other resources to help keep children safe online, including parental controls offered by home internet providers and safety tools on social networks and other online services

Reporting concerns

Harmful or upsetting content
Get support by:

  • reporting harmful online content to the UK Safer Internet Centre

  • getting government advice and trusted resources from Educate Against Hate on safeguarding from radicalisation, building resilience to extremism, and promoting shared values

Bullying or abuse online
You can: