Useful Contacts

Useful Contacts

Alcohol and substance misuse support services

Click here

Crisis card 

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Operation Encompass

Please click here for information sent to all parents regarding Operation Encompass.


0800 1111

Free 24-hour helpline for children and young people in the UK

The Mix

Online guide to life for 16-25 year olds.  Straight-talking emotional support is available 24 hours a day.  Chat about any issue on our moderated discussion boards andlive chat room.


Helpline (adults): 0800 800 5000

Helpline (children and young people): 0800 1111

Specialises in child protection and the prevention of cruelty to children.


Helpline: 0800 068 41 41

Charity for the prevention of young suicide, offering confidential support and awareness training.

Parenting and Family Support - Family Lives (formerly Parentline Plus)

Helpline: 0808 800 2222

Support to anyone parenting a child.


online counselling support


Young persons counselling Hillingdon

01895 277 222


24-hour helpline: 116 123 (freephone)

Freepost RSRB-KKBY-CYJK, Chris, PO Box 90 90, Stirling, FK8 2SA.

Emotional support for anyone feeling down, experiencing distress or struggling to cope.

Youth Access

020 8772 9900

Information on youth counselling.

Young Minds

020 7089 5050 (general enquiries)

0808 802 5544 (parents helpline, for any adult with concerns about the mental health of child or young person)

Young Minds has a Crisis Messenger service which provides free, 24/7 crisis across the UK. Young people can access the text-message based service by texting YM to 85258.

National charity committed to improving the mental health of all babies, children and young people.  Provides information for both parents and young people.


Student Minds is the UK’s student mental health charity. We empower students with the knowledge, confidence and skills to look after their own mental health and support others through our national network of university groups. One conversation at a time, we will transform the state of student mental health. 

Anxiety Alliance 

Helpline: 0845 296 7877 (10am - 4pm, Monday to Friday)

Advice and support for sufferers of anxiety disorders, phobias, panic attacks and OCD. Support is available for friends and families of sufferers too.

Please click here to access a wide range of helplines.